AE@_astrugglingengineer
Legal

Privacy Policy

How @_astrugglingengineer handles personal information when you use the site, Career Diagnostic, Sponsorship Finder and paid products.

Who is responsible for your data

@_astrugglingengineer operates astrugglingengineer.com and is the controller for personal data collected directly through the site and its tools. Public email: hello@astrugglingengineer.com. Trader postal contact: 1 Lochaber Street, CF24 3LS, Cardiff, UK.

Information we collect

Depending on what you use, we may collect your email address, Career Diagnostic answers, Sponsorship Finder search criteria, product purchase and payment-status information, and basic website interaction data such as page views, checkout clicks, session identifiers and campaign parameters.

Why we use it and our lawful bases

We process data where it is necessary to provide a tool, result, purchase or paid access you requested; to administer transactions and customer support; to meet legal, accounting and fraud-prevention obligations; and, where appropriate, for legitimate interests in understanding how the service is used and improving it. Marketing messages are sent only where we have an appropriate consent or other lawful basis.

Service providers and sharing

We use service providers including Netlify for site hosting, Payhip and its payment processors for checkout and digital delivery, Airtable for operational records, Make for automation, and Kit where email communication is used. We share only the information reasonably required for those services to operate. We do not sell personal data.

International processing

Some service providers may process information outside the UK. Where UK data-protection law requires safeguards for an international transfer, we rely on the safeguards made available by the relevant provider and applicable law.

Payments

We do not store full payment-card details on this website. Payment information is handled by Payhip and its payment processors.

Browser and session storage

The site uses browser storage for limited functional purposes. For example, the Sponsorship Finder may remember the email entered for Finder Pro, and product pages use a session identifier to avoid treating every page action as a completely unrelated visit. You can clear browser storage through your browser settings.

Retention

We keep data only for as long as reasonably necessary for the purpose for which it was collected, including delivery and access control, customer support, accounting and tax records, fraud prevention, legal claims, and product-performance analysis. Retention periods may therefore differ by record type.

Your rights

Where UK data-protection law applies, you may have rights including access, correction, erasure, restriction, objection and data portability, depending on the processing and lawful basis. Where processing relies on consent, you may withdraw that consent at any time.

Your right to object

You have the right to object to processing based on legitimate interests in certain circumstances, and to direct marketing at any time.

Complaints

If you have a concern, please contact us first through the Contact page. You also have the right to complain to the UK Information Commissioner's Office (ICO).

Contact

Use the Contact page for privacy requests. Public email: hello@astrugglingengineer.com. Trader postal contact: 1 Lochaber Street, CF24 3LS, Cardiff, UK.

Last updated: 6 September 2026.