Contact

Need help with a purchase, Finder Pro access, a privacy request or a complaint?

Purchase and access support

For purchase, download or Finder Pro issues, include the email used at checkout and your Payhip order ID so the transaction can be located quickly.

Public business contact

Email: hello@astrugglingengineer.com.

Trader contact address

1 Lochaber Street, CF24 3LS, Cardiff, UK

General contact

You can also contact the public Instagram account @_astrugglingengineer.

Privacy requests

Use hello@astrugglingengineer.com for data access, correction, deletion, objection or other privacy requests.

Before contacting about Finder Pro

Make sure you are entering the same email address used at Payhip. Refunded or expired access will not unlock the paid Finder.

Last updated: 6 September 2026.